Privacy Policy | Creche Pequeno Lar

Last updated: May 23, 2024

1. INTRODUCTION

On this page, you will find important information about how we collect, use, and protect the personal data of users of this website. Please read this document carefully before using our website or providing any personal information.

To offer our services in the best possible way, our team, website, and/or platform collect various data and information to provide you with the best experience and efficiency. We, CRECHE PEQUENO LAR, are aware of the importance of your privacy and take all possible measures to ensure it. The terms and conditions presented in this document comply with Brazilian law, including the provisions of Law No. 13.709/2018 (“LGPD – General Data Protection Law”) and related regulations.

2. PROCESSING OF PERSONAL DATA

2.1. Data Controller

The data controller is the individual or legal entity, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data.

On this website, the data controller is CRECHE PEQUENO LAR, represented by Patricia Schneider Queiroz, who can be contacted at: contato@crechepequenolar.com.

2.2. Data Protection Officer (DPO)

The Data Protection Officer is the professional responsible for informing, advising, and monitoring the data controller and those processing the data, regarding the website’s obligations under the General Data Protection Law and other data protection provisions.

For this website, the DPO is also CRECHE PEQUENO LAR, represented by Patricia Schneider Queiroz, who can be contacted at: contato@crechepequenolar.com.

2.3. Security of User Data Processing

We are committed to applying appropriate technical and organizational measures to protect personal data from unauthorized access, destruction, loss, alteration, communication, or disclosure.

Security solutions will consider: appropriate techniques, application costs, the nature, scope, context, and purposes of the processing, and the risks to the user’s rights and freedoms.

However, we are not liable for damages resulting solely from third parties, such as hacker attacks, or from the user's own actions, such as voluntarily sharing their data. We also commit to notifying users within a reasonable timeframe in the event of any personal data breach that could pose a high risk to their rights and freedoms.

A personal data breach refers to a security violation resulting in the accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access to personal data that is transmitted, stored, or otherwise processed. We commit to handling user personal data with confidentiality, within legal limits.

3. DATA COLLECTION AND ACTIVITIES

3.1. User data and information are voluntarily submitted and may be collected through:

3.1.1. INTERNAL TEAM:

Data is provided by the user and collected by our internal team via phone, email, WhatsApp, or chat.

3.1.2. DIGITAL PLATFORM AND/OR WEBSITE:

Data is provided by the user and collected through our website, portal, or app.

3.2. Data we collect includes, but is not limited to:

3.2.1. REGISTRATION DATA:

Full name, phone number, CPF, RG, email, date of birth, marital status, number of family members, country and city of residence, address, photo.

3.2.2. NAVIGATION DATA:

IP address, date and time of user registration and logout, device, operating system, country, region during access, user actions on the platform or website.

3.2.3. THIRD-PARTY LIBRARY DATA:

Data used to improve user experience on the website or platform, such as Android Advertising ID.

3.3. Recorded user actions include, but are not limited to:

(i) accessed pages, (ii) timestamps of user actions, (iii) operations performed within the platform, (iv) behavioral data on the platform or website.

3.4. The platform may use technologies such as:

(i) cookies. The user may configure their browser to disable them (see section below).

4. COOKIES

4.1. WHAT ARE COOKIES?

Cookies are files created by the websites you visit. They make your online experience easier by saving browsing information. They help websites keep you logged in, remember your preferences, and show you locally relevant content.

There are two types of cookies:

FIRST-PARTY COOKIES: Created by the website you are visiting.
THIRD-PARTY COOKIES: Created by other websites (e.g., ad services or embedded content).

4.2. HOW WE USE COOKIES

Cookies are used on our website to collect information for our technical and administrative teams and mainly to enhance your browsing experience.

4.2.1. AUTHENTICATION COOKIES:

Used to recognize users and enable access to restricted content or features.

4.2.2. SECURITY COOKIES:

Used to activate security features, monitor and detect malicious activities, and protect user information from unauthorized access.

4.2.3. ANALYTICS COOKIES:

Help us understand the website’s performance, measure audience, and analyze browsing behavior.

4.2.4. TARGETING COOKIES:

Related to third-party services (e.g., “Like” and “Share” buttons) that recognize your visit to our website but are not controlled by us.

Blocking cookies may affect website functionality.

4.3. HOW TO DISABLE COOKIES

To disable cookies, go to your browser’s "Options" or "Preferences". See help sections for:

Internet Explorer
Firefox
Chrome
Safari (Web and iOS)

Cookies used by CRECHE PEQUENO LAR are safe and necessary. Disabling them may compromise your experience on the website.

5. HOW WE USE THE INFORMATION WE COLLECT

We may use, store, and process personal data to:

Provide, improve, and develop the website/platform
Create and maintain a safe and trustworthy environment
Personalize, evaluate, and improve our advertising and marketing

5.1. PROVIDING, IMPROVING, AND DEVELOPING

We may use personal information to:

Allow access to the platform;
Operate and optimize the platform through analytics and research;
Process contact information for referrals, fraud prevention, or any purpose authorized during data collection.

5.2. CREATING A SAFE ENVIRONMENT

We may use data to:

Detect and prevent fraud, abuse, and security incidents;
Conduct security investigations;
Authenticate user-provided data;
Comply with legal obligations.

Profiling may occur based on your activity. You can contest automated decisions by contacting us (see "Contact Us").

5.3. MARKETING AND ADVERTISING

We may use personal data to:

Send promotional messages or relevant content;
Customize and improve advertising;
Manage promotional events;
Invite you to events and opportunities.

Processing is based on our legitimate interest, aligned with our mission as a non-profit supporting children and communities.

6. SHARING AND DISCLOSURE

CRECHE PEQUENO LAR does not disclose user data to third parties, except:

When legally required (e.g., court order or to prevent fraud);
To protect rights and safety;
If you submit content to public forums (e.g., blog comments, social media);
With third parties you authorize (see Section 7 – Your Rights);
With partners working on our behalf, under strict confidentiality;
If you provide explicit consent;
Anonymously or in aggregate form for analytics.

Third-party library policies (e.g., Google Play Services) may apply.

7. RESPONSIBILITIES

7.1. USERS ARE SOLELY RESPONSIBLE FOR:

All actions or omissions when accessing our website/platform;
Content uploaded or shared;
Any direct or indirect damages caused to CRECHE PEQUENO LAR or others.

7.2. CRECHE PEQUENO LAR IS NOT RESPONSIBLE FOR:

User actions or omissions;
Misuse of the platform;
Technical failures or system downtime;
Malware or viruses caused by internet browsing.

7.3. USER CONTENT

User-generated content does not represent CRECHE PEQUENO LAR’s views.

7.4. POLICY VIOLATIONS

If the user violates this policy or the law, CRECHE PEQUENO LAR may, at its sole discretion and without notice:

Suspend or limit access;
Terminate user access;
Take legal action if necessary.

8. YOUR RIGHTS

You may exercise your rights by contacting: crechepequenolar@gmail.com

We may request identity confirmation before processing your request.

8.1. MANAGING YOUR INFORMATION

You can access and update your info through your user settings.

8.2. CORRECTION OF INCOMPLETE OR INCORRECT DATA

You may request corrections to your data.

8.3. DATA PORTABILITY AND ACCESS

You may request copies of your data or ask for it in a structured, commonly used format.

8.4. DATA RETENTION AND DELETION

We retain data only as long as needed. You may request deletion of your data and account, subject to legal obligations and fraud prevention.

8.5. WITHDRAWING CONSENT

You may withdraw your consent at any time by contacting us. This won’t affect previous processing activities.

8.6. OBJECTING TO PROCESSING

You may object to data processing, especially for direct marketing.

8.7. FILING COMPLAINTS

You may file complaints with our DPO or the national data protection authority.

9. OTHER IMPORTANT INFORMATION

9.1. INTELLECTUAL PROPERTY

All platform elements, content, and brand assets belong to CRECHE PEQUENO LAR and cannot be used without authorization.

By submitting content, the user grants CRECHE PEQUENO LAR a free, non-exclusive, irrevocable license to use that content.

9.2. DATA STORAGE AND INTERNATIONAL TRANSFER

Your data may be stored or transferred to other countries (e.g., EEA or USA). We ensure adequate protection in compliance with this policy and applicable laws.

9.3. TOLERANCE

Tolerance of any policy breach does not imply waiver or modification of this policy.

9.4. POLICY CHANGES

This policy may be updated at any time. Please check it periodically for changes.

9.5. GOVERNING LAW AND JURISDICTION

This policy is governed by Brazilian law, especially Law No. 13.709/2018. The court of Vila Velha/ES has jurisdiction over disputes.

10. CONTACT US

If you have questions or complaints regarding this Privacy Policy or our data practices, contact us at:
contato@crechepequenolar.com

CRECHE PEQUENO LAR is a nonprofit civil society organization, registered under CNPJ 39.353.750/0001-82, headquartered at:
Rua José Rezende Filho, 169, Divino Espírito Santo, Vila Velha–ES, Brazil. ZIP Code: 29107-248.

Last updated on May 23, 2024.

By using our website, you agree to the terms and conditions outlined in this Privacy Policy.